3.2.4 | Daily tasks by area

Hint

With this adjustment, you have the option of comparing your own observations with the status messages or status symbols in the alea app, for example by manually documenting fill levels that deviate from the information in the alea app as corrections.
The system operates on the basis of so-called 1-level accuracy, which means that, for example, the status ‘Full’ (red drop icon) in some cases also includes the status ‘Much’ (orange drop icon) when measuring system accuracy.
Therefore, there is an option here to document how accurately the system measures in everyday use.
This helps the manufacturer to continuously improve the accuracy of alea for the benefit of all users and beneficiaries.

Select the care recipient and care facility.
	Click on the filter icon in the status overview.
	Select all care recipients for whom you are responsible by ticking the box.
	Optionally, click on the Care Setting tab to add or deselect a living area by ticking the box. Finally, confirm your selection by clicking on the Finish button.
Customise an event
	Tap on an event icon in the status overview, e.g. on the incontinence drop, and select "Adjust status".
	Customise as required and then tap the Finish button.
	The event icon is updpdated and marked with a blue dot.
Delete an adjustment
	Tap the name of the care recipient in the status overview to view their history. Tap the event line of the customised event to expand the detailed view.
	Tap on the 3-dot menu in the detailed view.
	Tap Delete adjustment.
Filter the history of a care recipient
	Call up the history of a care recipient by tapping on the name of the care recipient in the status overview.
	Tap “Today” to select another day. Alternatively, you can use the arrows to jump back or forward one day.
	Tap on the respective filter icon to filter the day's events by type (here on the far left: urine icon).
Obtain information about a care recipient and the hardware assigned to them
	Call up the history of a care recipient by tapping on the name of the care recipient in the status overview. Then tap on the burger menu in the upper right corner. From there, you can tap on Care Info or Hardware. In the tablet version, you will find the History / CareInfo / Hardware button below the status bar.
	On the Care Information page, you can see the personal data of the care recipient, activated functions and personalised function settings. All this data is entered and edited in the alea cockpit.
	In the Hardware tab, you can see the alea Dock in use and the associated alea clips. You can also see the battery level of the clips and whether you are at the ICP or the alea Dock.

General instructions for daily use of the alea app

If you are missing something in the alea app (alea docks, data from care recipients, etc.)...

contact your system administrator or care manager directly.
As a rule, not all care recipients are suitable for care with alea and are therefore not included in the system in the first place.
Simultaneous use by one or more users can lead to changes in the visibility of data.
It may also be that the care managers or the previous period have paused a care recipient and that this person therefore does not appear in the alea app.
If everything is set up correctly, you will see your ward(s) and the associated care recipients at the top right of the filter view.

Entered incorrect password three times during login

In this case, the password must be reset by your system administrators.
The administrators must create a new password for you to log in so that you can use the account again.

You have been assigned to the wrong area in the alea app

You can change the selection of the station or area via the “Settings” navigation area.
If the area for which you are responsible is missing entirely, it can be assigned via the alea cockpit.

Usernames and the care setting ID for the alea app...

are provided by the care manager or system administrator.

An overview of the symbols used in the alea app can be found under “Settings”.

All symbols relevant to the use of the alea app are listed there (see also section 3.2.3).
Each ward has at least one laminated explanation card for all symbols and their meanings, which can be found on the help pages in the alea app itself.

Feedback on deviating notifications in the alea app...

can be shared and corrected in the “Care managers” navigation area.
The system does not offer 100% accuracy, but every deviation that is observed and documented helps greatly in continuously improving the system.

If notifications are delayed or not displayed at all...

it may be that the alea clip is located in an area where there is neither an alea dock nor an alea router and the care recipient is outside the transmission radius (e.g. in an outdoor area).
However, upon re-entry, the clip data will be sent accordingly and will arrive in the app with a corresponding delay.

To receive notifications via the alea app when using it on a compatible mobile device...

the notification settings of the alea app must be activated on your mobile device (smartphone, tablet).

Reliability of the icons displayed

The information in the alea app is not 100% accurate.
Therefore, it is necessary to check at all times whether the display in the alea app matches the actual observation.
In case of doubt, users can manually record any deviations from reality in the app.
The manual documentation function should be used for this purpose in order to document deviations for all carers and the manufacturer of alea in the interests of continuous improvement and transparency.

A push notification is sent when the status is ‘Full’ (red drop icon) or ‘High’ (orange drop icon), in the event of a fall, and when a positioning interval is (not) reached.

Users receive a push notification on their mobile device for all of this status information and events, in addition to the notification in the alea app.
It is therefore important to check the alea app even when no push notifications have been initiated by your smartphone.

Hint

Select the care recipient and care facility.

Customise an event

Delete an adjustment

Filter the history of a care recipient

Obtain information about a care recipient and the hardware assigned to them

General instructions for daily use of the alea app