alea-Cockpit

How can I assign alea docks to my care recipients?

• Read more at Chapter 2.3.1.

• This works via the care managers using the alea cockpit.

How does the care recipient data get into the alea Cockpit and alea app?

• Please read the Chapter 2.3.1 section of these instructions for use.

How do I get my user name and password for the alea cockpit?

• Please set a new password in your alea-Cockpit account or contact support@assistme.io to ask AssistMe to give you a new password or new account details.

• Normally, you will receive initial access with a user name and password at the start of use, for the first log-in to the alea cockpit via the web browser.

Where can I find a missing alea dock that appears in the alea cockpit under Hardware?

• In most cases, all alea docks that you own and receive are displayed in the alea cockpit, where you can assign them to your care recipients.

• If an alea dock that you physically own is missing in the alea cockpit, you can add an alea dock from its standard supplied replacement at the care location in the alea cockpit.

• Please read the Chapter 2.3.1 in these instructions for use.

For users in the care home setting: How can I set up care areas and zones in the alea Cockpit and the alea app?

• Firstly, the customer or your alea system managers in your care setting must enter and configure this information in the alea cockpit before you can use the alea app with the correct settings.