General information
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Once the alea routers have been successfully installed, they amplify the signal from the alea docks for continuous data transmission to the alea cloud.
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However, they are not part of the daily use of the hardware and software for those responsible for care.
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A failure of an alea router can be detected and rectified by the person responsible for maintenance or by alea support.
It is important that the power connection is checked at regular intervals!
An overview of all hardware components used
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are displayed in the alea cockpit via the 'Hardware' navigation area.
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The current function status of the respective device can be checked here.
In the event of faults, the alea managers at your organisation or the support team contacted by them will be able to help.