For technical reasons, the support enquiry via Support form is the most efficient way to send us your request.
You can also send us an e-mail with your request.
Please tell us in this e-mail:
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Type of your request (error message, application question, feedback, etc.)
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A precise description of the problem (when, with whom, how often, etc.)
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Your name or organisation so that we can help you more quickly
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If applicable, ideally your alea app user ID with which you log into the app (user name).
We will take care of your request immediately.
In the meantime, please refrain from making further enquiries.