---
title: alea App | alea Helpdesk
description: Information about the alea app – features, guides and help with problems
---

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1. [alea Helpdesk](https://aleasupport.assistme.io/en)
2. [alea App](https://aleasupport.assistme.io/en/alea-app)

# alea App

 Information about the alea app – features, guides and help with problems

- [When I change the incontinence product, do I need to log it in the alea app?](https://aleasupport.assistme.io/en/wenn-ich-das-inkontinenzprodukt-austausche-muss-ich-dann-was-in-der-alea-app-dokumentieren)
- [Where can I download the alea App?](https://aleasupport.assistme.io/en/wo-kann-ich-die-alea-app-herunterladen)
- [Which devices and operating systems are compatible with the alea app?](https://aleasupport.assistme.io/en/welche-ger%C3%A4te/betriebssysteme-unterst%C3%BCtzen-die-alea-app)
- [What is my username in the alea app?](https://aleasupport.assistme.io/en/wie-ist-mein-username-in-der-alea-app)
- [I don't know my password for the alea app. What should I do?](https://aleasupport.assistme.io/en/ich-kenne-mein-passwort-f%C3%BCr-die-alea-app-nicht.-was-kann-ich-tun)
- [Which care recipients can I see in the alea app?](https://aleasupport.assistme.io/en/welche-pflegeempf%C3%A4nger-sehe-ich-in-der-alea-app)
- [How do I receive notifications in the alea app?](https://aleasupport.assistme.io/en/wie-erhalte-ich-benachrichtigungen-in-der-alea-app)
- [How do I understand the notifications in the alea app?](https://aleasupport.assistme.io/en/wie-verstehe-ich-die-benachrichtigungen-in-der-alea-app)
- [What should I do if a notification in the alea app was incorrect?](https://aleasupport.assistme.io/en/was-mache-ich-wenn-eine-benachrichtigung-in-der-alea-app-falsch-war)
- [How do I customize an app event?](https://aleasupport.assistme.io/en/wie-passe-ich-ein-app-ereignis-an)
- [How can I delete an event adjustment?](https://aleasupport.assistme.io/en/wie-kann-ich-die-anpassung-eines-ereignis-l%C3%B6schen)
- [The alea app displays the status with a delay or sends notifications too late. What can I do?](https://aleasupport.assistme.io/en/die-alea-app-zeigt-den-status-nur-verz%C3%B6gert-oder-sendet-benachrichtigungen-zu-sp%C3%A4t.-was-kann-ich-tun)

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- [What's alea?](https://aleasupport.assistme.io/en/whats-alea)
- [alea Features](https://aleasupport.assistme.io/en/alea-features)
- [Installation of alea](https://aleasupport.assistme.io/en/installation-of-alea)
- [alea Cockpit](https://aleasupport.assistme.io/en/alea-cockpit)
- [alea App](https://aleasupport.assistme.io/en/alea-app)
- [alea Clip](https://aleasupport.assistme.io/en/alea-clip)
- [alea Dock & Router](https://aleasupport.assistme.io/en/alea-dock-router)
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